Training
in and of itself means little. The true value of training is in the acquisition
of relevant knowledge and the application of needed skills on the job that
impact individual, team and corporate performance.
Getting
people to “do things” and “know things” that they could not do and did not know
before.
Training
is not purely conceptual knowledge. It is knowledge practiced and applied in
meaningful on-the-job scenarios.
For
those of us in today’s learning and development field, the support for any
training requires proof…proof that there is skills transfer to the job and that
it is having a positive impact on the business. How do we demonstrate this
improved performance? By training measurement…before, during and after.
Your
training objectives should be 100% aligned with business goals and their
associated metrics. Define the performance gaps that are in the way of
achieving those goals and measure current skill levels. Design the training and
reinforcement to improve those critical skills and measure again.
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