Whether you are a business leader, an outside consultant, or in-house training expert, you need to provide compelling evidence that your learning solution delivers bottom-line business results. Do not be fooled into complacency even if you are not being currently asked for business outcomes. Eventually, someone will hold you accountable for connecting the dots between learning, on-the-job performance, and business impact.
Our recent training measurement poll holds good and bad news when it comes to training metrics. When we asked the question, “What is Stopping You from Measuring the Business Impact of Training?” This is what we heard:
- 36% - We do not know how
- 33% - It is too difficult
- 18% - It is too expensive
- 8% - We do not need to
- 5% - Other
If you cannot calculate the business impact of your training yet, be prepared for some tough-to-answer questions.
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