Below is an abstract of a white paper highlighting 5 performance and training measurement lessons learned the hard way.
Lesson 1: Focus on the Business
You've heard often that effective performance development must be linked to the goals and objectives of your high performance culture and environment. It's true. That principle is called "alignment," and it also applies to measurement. Strong alignment is the genesis of all successful training measurement.
Lesson 2: Build a Bridge Between Line and Training
Meaningful measurement requires collaboration and an emphasis on communication skills development. Focus on your organization's business issues provides a shared purpose and a sense of mission. It is the most fundamental reason for building a relationship between line and training functions. So, why doesn't it happen more often?
Lesson 3: Track Progress, Not Proof
Nothing keeps organizations from attempting measurement more than a proof mentality. If your objective is to track the impact of performance improvement in your organization, I've found that absolute proof is impossible — and totally unnecessary.
Lesson 1: Focus on the Business
You've heard often that effective performance development must be linked to the goals and objectives of your high performance culture and environment. It's true. That principle is called "alignment," and it also applies to measurement. Strong alignment is the genesis of all successful training measurement.
Lesson 2: Build a Bridge Between Line and Training
Meaningful measurement requires collaboration and an emphasis on communication skills development. Focus on your organization's business issues provides a shared purpose and a sense of mission. It is the most fundamental reason for building a relationship between line and training functions. So, why doesn't it happen more often?
Lesson 3: Track Progress, Not Proof
Nothing keeps organizations from attempting measurement more than a proof mentality. If your objective is to track the impact of performance improvement in your organization, I've found that absolute proof is impossible — and totally unnecessary.
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