It is not enough to complete the program as promised on time…and not enough to have a standard “smile sheet” with good scores…and not enough to have the buyer thank you for a training that seemed to be well received. The proof of a program’s success is, as they say, in the pudding.
- Learning. Have program participants achieved the learning objectives?
- Application. Has the target audience been able to put into practice what they learned?
- Adoption. Have participants adopted the new skills, knowledge and behaviors?
- Impact. Are the new methods and techniques impacting the business in the way that you and your business sponsors wanted them to?
Post-training learning measurement will give you the answers you need to drive accountability, continuously improve, and judge effectiveness.